Privacy Policy

Welcome to Viraasat Back 2 Roots ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you through our website http://viraasatback2roots.com/ (the "Site"), how we use and protect that information, and your rights regarding your personal data.

1. Information We Collect

We collect information from you in several ways:

  • Personal Information: When you make a purchase, create an account, or contact us, we collect personal information such as your name, email address, phone number, billing address, and shipping address.
  • Payment Information: We collect payment information, including credit card numbers, billing addresses, and other payment details when you make a purchase.
  • Technical Information: We collect information about your device and how you interact with our Site, such as your IP address, browser type, operating system, referring URLs, and pages visited.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities over time and across different websites following your use of our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Transactions: We use your personal and payment information to process and fulfill your orders, including shipping and returns.
  • To Improve Our Services: We analyze your use of our Site to improve our services, products, and user experience.
  • To Communicate with You: We use your contact information to send you order confirmations, shipping notifications, and updates about our products and promotions.
  • For Marketing: With your consent, we may use your information to send you newsletters, marketing materials, and other promotional content.
  • To Comply with Legal Obligations: We may use your information to comply with legal obligations and to protect our rights and interests.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and data analysis.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccuracies in your personal information.
  • Deletion: You have the right to request the deletion of your personal information.
  • Objection: You have the right to object to the processing of your personal information for certain purposes.
  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.